Capital One
POI Guidelines

Use these guidelines to ensure you have what you need for proof of income (POI).

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Select the type(s) of income to see the documentation requirements.













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    Please select the type(s) of income to see the documentation requirements.

  • Documentation requirements.
  • W-2
  • 1099
  • Self Employed
  • SSI
  • VA Benefits
  • Disability...
  • Child Support...
  • Retirement...
  • Rental or Royalty
  • Military Personnel
  • Temporary
  • Seasonal
  • W-2

    Applicants must provide one of the following:

    ● Current pay stub ?

    Info Pay Stub

    Must be dated within 45 days of the contract date and include:

    ● Applicant’s name and/or at least the last 4 digits of their Social Security number

    ● Employer’s name

    ● Itemized tax withholdings

    ● Pay Period End (PPE) date

    ● If PPE is not present, use the pay or check date

    ● Year to date (YTD) income or current period earnings


    ● Handwritten pay stub ?

    Info Handwritten Pay Stub

    ● Must meet the general pay stub guidelines.

    ● Must be accompanied by a letter of employment and one of the following:

    ○ 3 most recent cashed checks, dated within 45 days of the contract date.

    ○ 3 most recent consecutive bank statements showing consistent deposits.

    ○ A handwritten payroll summary.


    ● Letter of employment ?

    Info Letter of Employment

    Only acceptable within the first 30 days of employment and must include:

    ● Company letterhead

    ● Applicant's name

    ● Date of hire (may not be a future date)

    ● Base income

    ● YTD income

    ● Pay frequency

    ● Itemized taxes withheld

    ● Name and contact information of preparer

    ● Date


    ● W-2 form ?

    Info W-2 Form

    ● Must be previous year’s W-2 or 1099 form.

    ● Must include the applicant’s full name or the last 4 digits of their Social Security number.

    ● Are only acceptable for contracts dated between January 1-April 15.

    ○ Exception: W-2 or 1099 for seasonal income, SSA-1099 and 1099-R forms are acceptable all year.

    (contracts dated January 1-April 15)
  • 1099 (Independent Contractor)

    Applicants must provide proof that they have been employed for at least 90 days and one of the following:

    ● Current pay stub ?

    Info Pay Stub

    Must be dated within 45 days of the contract date and include:

    ● Applicant’s name and/or at least the last 4 digits of their Social Security number

    ● Employer’s name

    ● Itemized tax withholdings

    ● Pay Period End (PPE) date

    ● If PPE is not present, use the pay or check date

    ● Year to date (YTD) income or current period earnings


    ● 3 most recent personal bank statements ?

    Info Bank Statements

    ● Must be personal.

    ● Business bank account statements (i.e. commercial, DBA or LLC accounts) are not acceptable.

    ● Documentation must:

    ○ Identify the applicant as the account owner.

    ○ Prove the applicant is the receiver of funds.

    ○ Provide the name of the banking institution.

    ○ Be dated within 45 days of the contract date. If the source of income is Social Security Income (SSI), it must be dated within 60 days.

    ○ Specify who deposited the funds (i.e., U.S. Treasury, pension fund, etc.).

    ○ Not include credit, investment or refund transactions.


    ● 1099-NEC form (contracts dated January 1-April 15)

    ● 1099-K form (contracts dated January 1-April 15)
  • Self-Employed

    Applicants must provide their 3 most recent personal bank statements ?

    Info Bank Statements

    ● Must be personal.

    ● Business bank account statements (i.e. commercial, DBA or LLC accounts) are not acceptable.

    ● Documentation must:

    ○ Identify the applicant as the account owner.

    ○ Prove the applicant is the receiver of funds.

    ○ Provide the name of the banking institution.

    ○ Be dated within 45 days of the contract date. If the source of income is Social Security Income (SSI), it must be dated within 60 days.

    ○ Specify who deposited the funds (i.e., U.S. Treasury, pension fund, etc.).

    ○ Not include credit, investment or refund transactions.

    .
  • Social Security Income (SSI)

    Applicants who receive benefits offered by the Social Security Administration (SSA) must provide one of the following:

    ● A benefit letter ?

    Info Benefit Letter

    Must include:

    ● Name of the company or administration paying the benefit

    ● Date

    ● Applicant’s name and/or Social Security number

    ● Benefit payout amount

    For disability income, the letter must specify the income type as disability in order to be grossed up.

    dated within 1 year of the contract date.

    ● A Direct Express Transaction Summary from the U.S. Treasury Department that reflects the current or previous month's payment.

    ● A check from the U.S. Treasury showing the month for which the benefit was paid, dated within 45 days of the contract date.
    ● The most current bank statement ?

    Info Bank Statements

    ● Must be personal.

    ● Business bank account statements (i.e. commercial, DBA or LLC accounts) are not acceptable.

    ● Documentation must:

    ○ Identify the applicant as the account owner.

    ○ Prove the applicant is the receiver of funds.

    ○ Provide the name of the banking institution.

    ○ Be dated within 45 days of the contract date. If the source of income is Social Security Income (SSI), it must be dated within 60 days.

    ○ Specify who deposited the funds (i.e., U.S. Treasury, pension fund, etc.).

    ○ Not include credit, investment or refund transactions.

    with proof of deposit.

    ● The previous year's SSA-1099 or 1099-R.
  • Veteran Affairs (VA) Benefits

    Applicants who receive benefits offered by the VA must provide one of the following:

    ● A benefit letter ?

    Info Benefit Letter

    Must include:

    ● Name of the company or administration paying the benefit

    ● Date

    ● Applicant’s name and/or Social Security number

    ● Benefit payout amount

    For disability income, the letter must specify the income type as disability in order to be grossed up.

    dated within 1 year of the contract date.

    ● A Direct Express Transaction Summary from the U.S. Treasury Department that reflects the current or previous month's payment.

    ● A check from the U.S. Treasury showing the month for which the benefit was paid, dated within 45 days of the contract date.
    ● The most current bank statement ?

    Info Bank Statements

    ● Must be personal.

    ● Business bank account statements (i.e. commercial, DBA or LLC accounts) are not acceptable.

    ● Documentation must:

    ○ Identify the applicant as the account owner.

    ○ Prove the applicant is the receiver of funds.

    ○ Provide the name of the banking institution.

    ○ Be dated within 45 days of the contract date. If the source of income is Social Security Income (SSI), it must be dated within 60 days.

    ○ Specify who deposited the funds (i.e., U.S. Treasury, pension fund, etc.).

    ○ Not include credit, investment or refund transactions.

    with proof of deposit.

    ● The previous year's SSA-1099 or 1099-R.
  • Disability1 or Workers’ Compensation1

    Applicants must provide one of the following:

    ● A bank statement ?

    Info Bank Statements

    ● Must be personal.

    ● Business bank account statements (i.e. commercial, DBA or LLC accounts) are not acceptable.

    ● Documentation must:

    ○ Identify the applicant as the account owner.

    ○ Prove the applicant is the receiver of funds.

    ○ Provide the name of the banking institution.

    ○ Be dated within 45 days of the contract date. If the source of income is Social Security Income (SSI), it must be dated within 60 days.

    ○ Specify who deposited the funds (i.e., U.S. Treasury, pension fund, etc.).

    ○ Not include credit, investment or refund transactions.

    , dated within 60 days of the contract date.
    ● A payment statement or pay stub ?

    Info Pay Stub

    Must be dated within 45 days of the contract date and include:

    ● Applicant’s name and/or at least the last 4 digits of their Social Security number

    ● Employer’s name

    ● Itemized tax withholdings

    ● Pay Period End (PPE) date

    ● If PPE is not present, use the pay or check date

    ● Year to date (YTD) income or current period earnings

    .
    ● A benefit letter ?

    Info Benefit Letter

    Must include:

    ● Name of the company or administration paying the benefit

    ● Date

    ● Applicant’s name and/or Social Security number

    ● Benefit payout amount

    For disability income, the letter must specify the income type as disability in order to be grossed up.

    from the employer or insurance company that meets the following requirements:
    ○ Must be dated within 1 year of the contract date.
    ○ If a compensation end date is present, it must be ≥ 24 months in the future. If the date is < 24 months in the future, a Letter of Employment (LOE) reflecting the date that the applicant is returning to work is required.
    ▪ The return to work date must be within 30 days of the compensation/disability end date.
  • Child Support1, Alimony, Adoption Subsidy or Foster Care

    Applicants must provide one of the following:

    ● 3 most recent consecutive bank statements ?

    Info Bank Statements

    ● Must be personal.

    ● Business bank account statements (i.e. commercial, DBA or LLC accounts) are not acceptable.

    ● Documentation must:

    ○ Identify the applicant as the account owner.

    ○ Prove the applicant is the receiver of funds.

    ○ Provide the name of the banking institution.

    ○ Be dated within 45 days of the contract date. If the source of income is Social Security Income (SSI), it must be dated within 60 days.

    ○ Specify who deposited the funds (i.e., U.S. Treasury, pension fund, etc.).

    ○ Not include credit, investment or refund transactions.

    showing deposits from a government agency2.

    ● 3 most recent consecutive remittance stubs and/or vouchers issued by the government.

    ● A payment summary from a government agency showing 3 consecutive months of payments.

    ● Front and back copies of the cashed and/or deposited checks reflecting 3 consecutive months of payments. The checks must be accompanied by a copy of the court order that verifies the applicant is the payee.
  • Retirement, Pension3 or Annuity

    For income not paid by the SSA or VA, applicants must provide one of the following:

    ● A benefit letter ?

    Info Benefit Letter

    Must include:

    ● Name of the company or administration paying the benefit

    ● Date

    ● Applicant’s name and/or Social Security number

    ● Benefit payout amount

    ●For disability income, the letter must specify the income type as disability in order to be grossed up.

    dated within 1 year of the contract date.

    ● A pay stub ?

    Info Pay Stub

    Must be dated within 45 days of the contract date and include:

    ● Applicant’s name and/or at least the last 4 digits of their Social Security number

    ● Employer’s name

    ● Itemized tax withholdings

    ● Pay Period End (PPE) date

    ● If PPE is not present, use the pay or check date

    ● Year to date (YTD) income or current period earnings

    or annuity statement.

    ● The previous year’s 1099-R.

    ● The most current bank statement ?

    Info Bank Statements

    ● Must be personal.

    ● Business bank account statements (i.e. commercial, DBA or LLC accounts) are not acceptable.

    ● Documentation must:

    ○ Identify the applicant as the account owner.

    ○ Prove the applicant is the receiver of funds.

    ○ Provide the name of the banking institution.

    ○ Be dated within 45 days of the contract date. If the source of income is Social Security Income (SSI), it must be dated within 60 days.

    ○ Specify who deposited the funds (i.e., U.S. Treasury, pension fund, etc.).

    ○ Not include credit, investment or refund transactions.

    with proof of deposit.
  • Rental or Royalty

    ● Applicants must provide the last 2 year’s completed tax returns ?

    Info Tax Returns

    Must be the most recent 2 years completed federal tax returns and include:

    ● Applicant’s name

    ● Applicant’s Social Security number

    ● All schedules

    , including all schedules.
    ● Short-term property rental income is calculated as 1099 income and applicants must provide 3 months of personal bank statements ?

    Info Bank Statements

    ● Must be personal.

    ● Business bank account statements (i.e. commercial, DBA or LLC accounts) are not acceptable.

    ● Documentation must:

    ○ Identify the applicant as the account owner.

    ○ Prove the applicant is the receiver of funds.

    ○ Provide the name of the banking institution.

    ○ Be dated within 45 days of the contract date. If the source of income is Social Security Income (SSI), it must be dated within 60 days.

    ○ Specify who deposited the funds (i.e., U.S. Treasury, pension fund, etc.).

    ○ Not include credit, investment or refund transactions.

    .
  • Military Personnel (Not retired and non-civilian)

    Applicants must provide a Leave and Earnings Statement (LES), dated within 45 days of the contract date.
  • Temporary

    Applicants must provide one of the following:

    ● Current pay stub ?

    Info Pay Stub

    Must be dated within 45 days of the contract date and include:

    ● Applicant’s name and/or at least the last 4 digits of their Social Security number

    ● Employer’s name

    ● Itemized tax withholdings

    ● Pay Period End (PPE) date

    ● If PPE is not present, use the pay or check date

    ● Year to date (YTD) income or current period earnings


    ● Handwritten pay stub ?

    Info Handwritten Pay Stub

    ● Must meet the general pay stub guidelines.

    ● Must be accompanied by a letter of employment and one of the following:

    ○ 3 most recent cashed checks, dated within 45 days of the contract date.

    ○ 3 most recent consecutive bank statements showing consistent deposits.

    ○ A handwritten payroll summary.


    ● Letter of employment ?

    Info Letter of Employment

    Only acceptable within the first 30 days of employment and must include:

    ● Company letterhead

    ● Applicant's name

    ● Date of hire (may not be a future date)

    ● Base income

    ● YTD income

    ● Pay frequency

    ● Itemized taxes withheld

    ● Name and contact information of preparer

    ● Date


    ● W-2 form ?

    Info W-2 Form

    ● Must be previous year’s W-2 or 1099 form.

    ● Must include the applicant’s full name or the last 4 digits of their Social Security number.

    ● Are only acceptable for contracts dated between January 1-April 15.

    ○ Exception: W-2 or 1099 for seasonal income, SSA-1099 and 1099-R forms are acceptable all year.

    (contracts dated January 1-April 15)
  • Seasonal

    ● The applicant must be currently employed or have been seasonally employed with the same employer for at least 2 years as a W-2 employee or 1099 contractor.
    ● The applicant must provide a current pay stub ?

    Info Pay Stub

    Must be dated within 45 days of the contract date and include:

    ● Applicant’s name and/or at least the last 4 digits of their Social Security number

    ● Employer’s name

    ● Itemized tax withholdings

    ● Pay Period End (PPE) date

    ● If PPE is not present, use the pay or check date

    ● Year to date (YTD) income or current period earnings

    .
?
Did you know? With Income Pre-Verification on Dealer Navigator, our Diamond Partners can clear customer income upfront. Sign in to get started.
Questions? Contact your Capital One representative to learn more.
Privacy Security Terms & Conditions

© Capital One. Capital One is a federally registered trademark. All rights reserved.

¹You may gross up tax-exempt or non-taxable income by adding 25% to the verified non-taxable income amount.

²If the deposits do not indicate the payer or the payer is not a government agency, a court order is required to verify the payments are from a government agency.

³Pension cashed out in a lump sum payment is not an acceptable source of income.


These guidelines are intended to be for informational purposes only and reflect general standards of Capital One. Certain restrictions, limitations and exceptions may apply. See callback for details on a specific deal or contact your Capital One representative with any questions.


Dealer Navigator is intended for authorized dealer use only. Unauthorized access or disclosure may subject dealer and/or user to liability under applicable law. All credit applications are subject to approval by Capital One through existing decisioning platforms. All terms displayed are estimates and subject to change. Dealer Navigator cannot be used to satisfy required disclosures to consumers.

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